Eunoia [yoo-noy-uh] — The art of integrating technology seamlessly.

We don't just deliver technology.
We make sure it works.

We help small and mid-market businesses in Ontario modernize their operations — from AI enablement to ERP implementation to change management — with senior leaders who embed directly with your team.

Book a Discovery Call Explore Our Services
50+
ERP Implementations
40+
CRM Deployments
35+
Years Combined Experience
30%
Average Cost Savings
The Problem

Technology transformations fail because of people, not technology.

70% of digital transformations don't achieve their intended outcomes. Not because the technology was wrong — but because the people weren't brought along for the journey. Implementations get delivered but never adopted. Systems go live but teams revert to old processes. Budgets are spent but value is never realized.

Eunoia exists to change that. We don't stop at delivery. Adoption is the goal.

What We Do

Four pillars. One goal.

Every engagement is designed to deliver technology that your team actually uses — not just technology that gets installed.

AI Enablement & Intelligent Automation

From AI readiness assessments to Copilot deployments to custom AI agent design — we help you harness AI practically, not theoretically. We build automations using Power Platform, Celonis, Make.com, and more, so your team spends less time on manual work and more time on what matters.

Capabilities
AI Readiness Assessments
Microsoft Copilot Rollout & Adoption
AI Agent Design (RAG, Conversational)
Workflow Automation & Low-Code Solutions
Process Automation Quick Wins
Quick Start 2–4 weeks

AI Readiness Assessment

Discover where AI fits in your business and get a practical roadmap to get started.

Quick Start 2–3 weeks

IT Cost Optimization Audit

We'll find the savings hiding in your IT spend — and show you exactly where to reinvest.

Quick Start ~2 weeks

Process Automation Quick Win

Pick your most painful manual process. We'll automate it and prove the value fast.

How We Work

Three ways to engage.

The Team

Senior leaders who show up.

No layers of junior consultants. No handoff after the sale. When you hire Eunoia, you get the people who built it — embedded with your team, rolling up their sleeves, and accountable for results.

AK Pattillath
AK Pattillath
Partner — IT Strategy & Enterprise Systems

25+ years leading enterprise-scale IT transformations. Former IT Director across healthcare, pharma, manufacturing, retail, and financial services. Specializes in ERP consolidation, cloud modernization, cybersecurity, and compliance programs. Has managed $10M+ programs and delivered $400K+ in annual IT cost savings for clients.

PMPCISMCISACSMITILISO 27001D365SAPOracle
Thought Leadership
IDC IT Security Conference Speaker · Technology Leadership Panelist · Guest Professor, Conestoga College
Daanish Khader
Daanish Khader
Partner — AI Enablement & Change Management

A decade of experience enabling large-scale technology adoption across enterprise organizations. Combines academic expertise in psychology, engineering design, and AI to bridge the gap between technical solutions and human adoption. Led Microsoft Copilot deployment and AI enablement programs at Canada's top enterprises.

PROSCILean Six SigmaCSMITILDesign ThinkingPower PlatformAI AgentsRAG
Education
McMaster University — MEng, Product Design (AI & Product Focus) · University of Toronto — BSc, Psychology & Molecular Biology
Proven Results

We measure success by outcomes.

AI Enablement & Change Management

Top 5 Canadian Bank

✓Deployed Microsoft Copilot across multiple business units
✓Built comprehensive onboarding & training curriculum for diverse persona groups
✓Established People Change Management team from the ground up
✓Created enterprise-wide stakeholder mapping for data migration program
ERP Consolidation & IT Strategy

Multi-Entity Healthcare Organization

✓Consolidated 9 disparate ERP instances into unified D365 Business Central
✓Achieved $400K annual IT cost reduction
✓Implemented real-time Power BI executive dashboards
✓Led SOC 2 compliance program across all business units
ERP Migration & Cloud Modernization

Global Communications Manufacturer

✓Migrated from Dynamics GP to D365 Business Central across global operations
✓Delivered 15% annual IT cost reduction through cloud strategy
✓Strengthened cybersecurity posture through multi-phase security program
✓Managed $2M+ IT budget and multi-geography vendor relationships
Industries

Deep expertise where it matters.

We've delivered results across these industries — and our methodology adapts to any sector that's ready to transform.

🏥

Healthcare

ERP consolidation, SOC 2 compliance, and digital modernization for multi-entity healthcare organizations.

🏭

Manufacturing

ERP implementation, supply chain optimization, and process automation for production environments.

🛒

Retail & Distribution

Omnichannel ERP solutions, POS integration, and inventory management across multi-site operations.

🏦

Financial Services

Core system modernization, PCI-DSS compliance, data migration, and AI enablement for financial institutions.

Our Approach

Adoption is the destination.

01

Align

Understand your business goals, pain points, and current technology landscape.

02

Formulate

Define the vision, select the right technology, and build the roadmap.

03

Optimize

Streamline business processes before implementing technology on top of broken workflows.

04

Implement

Deploy the solution with rigorous project management and stakeholder engagement.

05

Adopt

Drive adoption through training, communications, and hands-on support until the technology sticks.

Let's Talk

Ready to think beautifully about your technology?

Whether you need an AI readiness assessment, an ERP implementation partner, or a fractional IT leader — we'd love to hear about your challenge.